Privacy Policy

Responsible Party

Responsible party within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

HQC

Your Data Subject Rights

Using the contact details provided, you may exercise the following rights at any time in accordance with the EU General Data Protection Regulation (GDPR):

• Information about your data stored with us and its processing (Art. 15 GDPR),
• Correction of incorrect personal data (Art. 16 GDPR),
• Deletion of your data stored with us (Art. 17 GDPR),
• Restriction of data processing, provided that we are not yet permitted to delete your data due to legal obligations (Art. 18 GDPR),
• Objection to the processing of your data by us (Art. 21 GDPR) and
• Data portability, provided that you have consented to the data processing or have concluded a contract with us (Art. 20 GDPR).

If you have given us consent, you may revoke it at any time with effect for the future.

You may at any time lodge a complaint with a supervisory authority, e.g. with the competent supervisory authority of the federal state of your residence or with the authority responsible for us as the responsible body.

A list of supervisory authorities (for the non-public sector) with addresses can be found at: Bundesbeauftragte für Datenschutz und Informationsfreiheit (BfDI)

Processing Activities

Collection of General Information When Visiting Our Website

Nature and Purpose of Processing

When you access our website, i.e. if you do not register or otherwise transmit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet Service Provider, your IP address and similar information.

They are processed in particular for the following purposes:

• Ensuring a trouble-free connection setup of the website
• Ensuring smooth use of the website
• Ensuring and evaluating system security and stability, in particular for abuse detection
• for technically error-free display and optimization of the website

We do not use your data to draw conclusions about your person. However, we reserve the right to check the server log files retrospectively should there be concrete indications of unlawful use.

Legal Basis and Legitimate Interest

Processing is carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website as well as ensuring system security and abuse detection.

Recipients

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Retention Period

Data is stored in server log files in a form that enables identification of the data subjects for a maximum of 14 days; unless a security-relevant event occurs (e.g. a DDoS attack).

In the event of such an event, server log files are stored until the security-relevant event has been eliminated and fully clarified.

Provision Prescribed or Required

The provision of the aforementioned personal data is neither legally nor contractually prescribed. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or restricted.

Objection

Please read the information on your right of objection under Art. 21 GDPR below.

Contact

Nature and Purpose of Processing

Our website contains a contact form which can be used for electronic contact. If a user makes use of this possibility, the data entered in the input mask is transmitted to us and stored.

At the time the message is sent, the following data is also stored:

• IP address of the requesting device
• Date and time of the request
• URL from which the request was made

Contact is possible via the provided e-mail addresses. In this case, the personal data of the user transmitted with the e-mail are stored. This includes the date and time of the e-mail dispatch, e-mail address, IP addresses as well as information on the servers involved in the e-mail communication.

You can contact us via the provided telephone numbers. In this case, we collect log data that includes your telephone number and the duration of the call.

Regardless of the type of communication chosen, we collect the content of your request. Your data is stored for the purpose of individual communication with you.

Legal Basis and Legitimate Interest

The processing of the data takes place on the basis of a legitimate interest (Art. 6 (1) lit. f GDPR).

Our legitimate interest in processing your data is to enable uncomplicated contact.

If you contact us to request an offer, the data is processed for the execution of pre-contractual measures (Art. 6 (1) lit. b GDPR).

Recipients

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Retention Period

Data is deleted at the latest six months after processing the contact.

If a contractual relationship is established, we are subject to the statutory retention periods. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.

Provision Prescribed or Required

The provision of your personal data is voluntary. However, we can only process your request if you provide us with the necessary data and the reason for the request.

Objection

Please read the information on your right of objection under Art. 21 GDPR below.

Creating a Customer Account

Nature and Purpose of Processing

On our website you have the possibility to create a customer account. For this purpose, we record your contact data and link your purchases to your account.

In addition to the data provided by you, the following data is stored at the time the customer account is created:

• [Date and time of registration]
• [IP address of the requesting device]
• [Confirmation status of the e-mail address]
• [Registration method used]
• [Referrer URL]

Legal Basis and Legitimate Interest

The processing of the data entered during registration takes place on the basis of the user's consent (Art. 6 (1) lit. a GDPR).

Recipients

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Retention Period

Data is processed in this context only as long as the corresponding consent exists.

Provision Prescribed or Required

Creating a customer account is voluntary. It is advantageous for the fulfillment of a contract with you or for the execution of pre-contractual measures, but not necessary. You have the possibility to place orders as a guest at any time.

Withdrawal of Consent

Deletion of your customer account is possible at any time and can be requested at the contact information listed below.

Reach Measurement

Nature and Purpose of Processing

Reach measurement serves to evaluate the visitor flows of our online offer and can include behavior, interests or demographic information about visitors, such as age or gender, as pseudonymous values. With the help of reach analysis, we can recognize, for example, at what time our online offer or its functions or contents are most frequently used or invite reuse. We can also understand which areas need adaptation.

Which tools we use for reach measurement can be found below.

Legal Basis and Legitimate Interest

Processing is carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest. The measurement of reach and the information resulting from it are suitable for adapting the web offer.

Recipients

We use technical service providers for the operation and maintenance of our website who act as our processors.

Retention Period

Information on the retention period can be found in the information on the tools used below.

Provision Prescribed or Required

The provision of the data is neither legally nor contractually prescribed.

Objection

Please read the information on your right of objection under Art. 21 GDPR below.

Tools Used for Reach Measurement

[Insert information on analysis tools used here, if available]

Cookies

A cookie is a small data set that is created when visiting a website and temporarily stored on the system of the website visitor. When the server of this website is called up again by the user of the website, the user's browser sends the previously received cookie back to the server. The server can evaluate the information obtained through this process. In particular, cookies can facilitate navigation on a website.

Detailed information on the subject of cookies and which cookies are used on this website for what purpose can be accessed at any time in the cookie settings.

Deleting Cookies

You can delete individual cookies or the entire stock of cookies. In addition, you will receive information and instructions on how these cookies can be deleted or their storage blocked in advance. Depending on the provider of your browser, you will find the necessary information under the following links:

• Mozilla Firefox: Mozilla Support
• Microsoft Edge: Microsoft Support
• Google Chrome: Google Support
• Opera: Opera Help
• Safari: Apple Support

In addition, you can prevent the loading of so-called scripts by default. NoScript allows the execution of JavaScript, Java and other plugins only for trusted domains of your choice.

Information and instructions on how you can edit this function can be obtained from the provider of your browser (e.g. for Mozilla Firefox: NoScript Firefox Add-on).

Technically Necessary Cookies

Nature and Purpose of Processing

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can also be identified after a page change.

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized again after a page change.

We need cookies for the following applications:

An overview of the cookies used can be found in our Cookie Consent Tool.

Legal Basis and Legitimate Interest

Data processing takes place solely on the basis of our legitimate interest in a user-friendly design of our website and the documentation of consent in accordance with Art. 6 (1) lit. f GDPR in conjunction with a weighing according to §25 (2) TDDDG.

Recipients

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Retention Period

Please refer to the Cookie Consent Tool for the respective retention period of the cookies.

Provision Prescribed or Required

The provision of the aforementioned personal data is neither legally nor contractually prescribed. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or restricted.

Objection

Please read the information on your right of objection under Art. 21 GDPR below.

Provision Prescribed or Required

The provision of your data is voluntary, solely on the basis of your consent. However, we point out that in this case you may not be able to use all functions of this website to their full extent.

Withdrawal of Consent

You can revoke your consent in the Cookie Consent Tool for the future.

Profiling

With the help of technically non-necessary cookies, the behavior of website visitors can be evaluated and interests analyzed. For this purpose, we create a pseudonymous user profile.

Information on Your Right of Objection under Art. 21 GDPR

Case-Specific Right of Objection

You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you that is carried out on the basis of Art. 6 (1) lit. f GDPR (data processing on the basis of a balancing of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims.

Recipient of an Objection

info@hqc.com.tr

Changes to Our Privacy Policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

Questions on Data Protection

If you have questions on data protection, please send an e-mail to the responsible party mentioned above.

Copyright Notices

This privacy policy was created with the help of activeMind AG – the experts for external data protection officers (Version #2024-10-25).